We Are Bigelow Fleming
Consultative Construction meets Service Excellence
You think big, so we plan small. Down to the finest detail, our consultative approach scales with your specific needs, combining the infrastructure afforded by big-name contractors, with the expertise, focus, trust, and personal care of a much smaller firm. Whether $500,000 or $15 million, we guarantee the same level of service excellence. Our approach is not new—it’s fundamental—and that’s what sets us apart.
Our company mission is to provide construction excellence with none of the headache, specifically in occupied spaces. We focus on the details to ensure that our work is aligned with our clients’ long term vision, and that the process is stress-free. From our high standards for site cleanliness and noise reduction, to our industry-leading safety protocols, we aim to ensure that your daily operations continue smoothly and uninterrupted. We strive to give our clients an exceptional experience and make their lives as easy as possible before, during, and after construction.
Tom Bigelow and Kevin Fleming founded Bigelow Fleming in 2000 after partnering on a multimillion dollar industrial project for a Fortune 500 company. After undertaking several additional projects for local institutions together, they identified an underserved gap in the industry for consultative, client-centric expertise specific to the research space. Since their former company did not have the equipment, expertise or infrastructure necessary to address this need, Tom and Kevin developed a specialized business model that leveraged their mutual knowledge of the industry to build a new and innovative company of their own—Bigelow Fleming.
Our Key Differentiators
We have over 25 years of industry experience building laboratories, classrooms, retail locations, offices, and research centers. Specializing in these specific, highly complex projects allows us to make them as safe and functional as possible. We provide a thorough understanding of how new spaces within larger operations need to function, as well as the personal attention necessary to create a custom facility that suits the client’s specific needs. We strive to share our clients’ perspective and understand their vision so that we can make it a reality.
Customer service is not just a courtesy to us; it is the center of our business model. We take our responsibility as a trusted and supportive partner for our clients seriously. This dedication extends to providing long-term value by offering meaningful guidance and professional advice, rather than simply quoting an estimate. It means being honest and conservative, anticipating and addressing potential issues, rather than making short-sighted, or overly confident promises. It also means negotiating with and choosing trustworthy subcontractors – dealing with them directly, rather than leaving the client to fend for themselves. Our commitment to service means that we will adjust our approach to accommodate your specific needs—not the other way around.
New construction is never without its challenges, but it is how we handle them that makes all the difference. Our clients have busy schedules and other aspects of their business to worry about. However, they know that when it comes to taking on a new project, they are in good hands. We do not see the value in hiring a construction manager if the client is left to deal with the issues and stresses that arise from the job, or if they are left in the dark wondering what is happening with their worksite. We believe that hiring an expert means just that- being taken care of by people who have been there before and know how to handle the challenges. At Bigelow Fleming, you hire a construction manager who is knowledgeable, trust-worthy, and will communicate with you openly and honestly.
Our consultative approach not only gives our clients top quality results custom-made for their specific needs, but also the knowledge and guidance of industry experts. We understand that, sometimes, all you need is a consultation about a future project, or a renovation of an existing space. This is why we will meet with our partners, free of charge, to offer guidance on future initiatives. Whether it is a large, industrial project, or a small, personal service, we are there for our clients.